Employee Guidelines

1. In case of illness you still must work. Why? We depend on you to show up and get the job done. That’s why we hired you. However, if you’re lying on your death bed or in the hospital because of an accident, call us in advance or have some one call us in advance and we will be happy to get the job covered for you.
2. Take care of your equipment. First, you may have to pay for it out of your own pocket if you either loose it or brake it through improper use. If you burn up a vacuum motor because either the vacuum is plogged or you did not change the bag you will be responsible. Once a vacuum belt slipped off to the side and began rubbing on the carpet. It burned a black line on the carpet. Guess what? The employee kept vacuuming and ruining the carpet. $3000.00 in carpet damage.
3. Put out wet floor signs if customers are present. No exceptions!
4. If an employee is caught stealing we will prosecute you to the fullest. Janitors are always blamed 1st. Do not eat food or take toilet paper and supplies. Most businesses keep track and many people like to play detective and place things and supplies around the building to see if you will take it. I know chocolate chip cookies can be tempting to eat but you might be getting set up for a STING or termination.
5. Absolutely! Never clean or rinse off any toilet brush, urinal screens etc. in a sink. Do not cross contaminate, ever!
6. Know how to activate and deactivate an alarm. If the alarm does go off immediately answer the phone. If the alarm goes off 3 or 4 times in two to three week period this is unacceptable.
7. If you bring a drink, dont bring it in the building. I don’t want you to spill it or forget it on someones desk.8. Clean Equipment – Your job requires that you maintain the equipment and supplies that we give you. You must wash your rags, clean and sanitize your gloves and toilet brush. Wearing gloves are optional, however you must wash your hands thoroughly after cleaning the toilet. According to a Technical Information Bulletin issued by OSHA.

Common janitor mishaps!

Pay attention or you will have to pay for your mistakes.
1. Vacuum cord was yanked and knocked off and broke a $1200 Glass vase.
2. Vacuum cord was yanked out of the vacuum. We had to replace the cord ($45).
3. Employee ran over the vacuum cord and the vacuum cut the cord. The cut cord shorted the vacuum.
4. Losing dispenser keys or keys to the building may cost you $100’s of dollars.
5. Look out for liquids leaking out of trash bags while hauling the trash. Most trash bags won’t completely hold liquids. While carrying the trash an employee leaked a stream of Coke on their carpet and the customer insisted that we professionally clean the carpets.

Common janitor questions and misses.

1. Dust items on desk such as staplers, phones, radios, monitors, keyboards and pullouts. Organize papers.
2. Dust under things. Chair legs, tops of computers, ledges and switch plates etc.
3. Clean phones monthly, especially managers. Use a nice smelling cleaner on the handset.
4. If you can’t get to an area with your vacuum (such as in corners behind desks) you need to clean that area with a broom or some other way. Do not leave it a mess.
5. Cleaning entrance – means clean glass and clean a 10’ area around the outside of the entrance door. Sweep mat, remove cobwebs etc.
6. Pickup staples when you see them. No one else is responsible to do this except us.
7. Any money found on floor should be put on the nearest desk.
8. Vacuum cord rubbed a black mark on corners of walls.
9. Employee left the door unlocked one night and the next morning customer found out when they arrived to open up.
10. Employee didn’t get the ring out of the toilet or around the faucet. If there is ever a stubborn stain or ink mark on a desk call your manager immediately.
11. Always keep your keys with you. It’s very common for a janitor to leave keys in a jacket then walked outside and the door closed behind them… locking them out.
12. Line up mats and vacuum under mats weekly. Always place wastebaskets straight and against something.
13. Janitors are not required to wear gloves for handling any typical cleaning duties unless they come into contact with infectious agents or blood.

General Toilet Cleaning Guidelines


General Office Cleaning Guidelines